Getting Started

If you’re interested in working with one of our providers, then please make an appointment through the inquiry form. Your request will be seen by the entire team, and we will respond as promptly as possible.

It is very hard for us to return phone calls promptly. If you have any specific questions that you would like to address prior to your first appointment, please text us at 317-896-0491 or email us at info@soaringheartcounseling.com. We do not use encrypted versions of these services, so please use your own judgment when sending us messages.

After You Request an Appointment

Once we confirm your appointment, you will receive an email from Therapy Notes, our cloud-based medical record, with a link to the portal and a temporary password. By clicking on the link and entering your password, you will be taken to your case file within the system. Here is where you need to complete your initial paperwork BEFORE our first session. The password will expire after a few days, so please do this promptly.

Paperwork

There are many forms to complete: Standard Intake Questionnaire, Informed Consent for Psychotherapy, Practice Policies, Notice of Privacy Policies, the Social Media Policy, and a credit card authorization form. Please complete all forms in the portal before your first appointment.

Arriving for Your Appointment

When you arrive, please come upstairs to the second floor waiting room and have a seat. We will come meet you in the waiting room.

There are single person restrooms halfway down each of the four hallways off the waiting room. Feel free to use any of them if you need to do so.

If you happen to still be waiting for me ten minutes after your appointment time (an unusual occurrence), please text your provider and let them know you are there. Sometimes sessions run long, and we don’t have a receptionist!

The First Appointment

The goal of the first appointment is to exchange enough information to see if we are a good fit as client and provider. Research shows that up to 90% of the benefits of therapy and coaching are directly related to the quality of the therapeutic relationship.

We will talk about what prompted you to make an appointment, go over office policies and procedures, discuss your provider’s approach to therapy, and see what works. We see therapy and coaching as a collaborative effort between peers, so we will be assessing your situation to ensure that your provider is the best qualified person to assist you.

At the end of the session, we will discuss scheduling future appointments and payment.

TL:DR

What to Expect:

  • Complete the online inquiry form and wait for an email from one of our service providers
  • Use link on confirmation email to enter portal and complete 4 pages of initial paperwork
  • When you arrive for your appointment, take a seat in the upstairs waiting room
  • The first appointment is about seeing if we’re a good fit and reviewing your questions

Interested in Becoming a Client?

If this is your first time here, and are looking to become a client, click the form button to fill out our contact form and we’ll be sure to reach out to you as soon as we can!

new client form